Refund & Return Policy
Returns
We accept returns within 3-5 days of the delivery date. To be eligible for a return, items must be:
- Unworn and unwashed.
- In their original condition with all tags attached.
- Free of stains, odors, pet hair, or any signs of wear.
Items that do not meet these conditions may be refused.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue promptly.
Exchanges
We only replace items if they arrive damaged, defective, or if you receive the wrong item. If you need a different size or color, please contact us before returning your order, and we will do our best to accommodate your request based on inventory availability.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong or defective item). We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
