Shipping Policy
Last Updated: 7/25/25
Shipping Policy for Private Islnd
At Private Islnd, we are committed to delivering high-quality apparel and excellent customer service. We strive to process and ship all orders promptly to provide a seamless shopping experience.
Shipping Times
- Standard Orders: Orders will typically be processed and shipped within 1-2 business days of receiving payment.
- Pre-Orders: Items marked as "Pre Order" may take 4-6 weeks to ship.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping times may vary depending on your location and the shipping method selected at checkout. Please refer to the estimated delivery date provided during checkout for a more accurate delivery estimate.
Shipping Methods
We offer multiple shipping options to suit your needs:
- Standard Shipping
- Expedited Shipping
Shipping rates depend on the shipping method selected and the total weight of your order.
Shipping Restrictions
We are pleased to offer worldwide shipping to customers across the globe.
Shipping Rates
Shipping rates are flat rates based on the delivery speed chosen at checkout.
U.S. Shipping Carriers
We work with trusted carriers such as USPS, & UPS to fulfill our orders. Once your order has shipped, Private Islnd is not responsible for any delays, lost or stolen packages, or damages that may occur during transit.
International Shipping
For international orders, we use USPS as our primary shipping carrier.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to cancel or modify it.
Returns and Exchanges
All sales are final and we DO NOT offer exchanges.
Customer Responsibility for Shipping Address
It is the responsibility of the customer to provide an accurate shipping address when placing an order. To ensure the correct delivery of your order, please follow these guidelines:
- Double-check your shipping address for accuracy, including the recipient's name, street address, apartment/suite number, city, state/province, ZIP/postal code, and any other relevant details.
- Update your shipping address before completing your order to avoid any delays or delivery issues.
Additional Costs for Incorrect Addresses
If an incorrect shipping address is provided, resulting in additional costs or delivery complications, Private Islnd reserves the right to pass these charges on to the customer. These additional costs may include:
- Return Shipping Fees: If an order is returned due to an incorrect or incomplete address, the customer will be responsible for the return shipping fees.
- Re-shipment Fees: If a package is returned and needs to be re-shipped to the correct address, the customer will be responsible for the re-shipment costs.
- Address Correction Fees: If we incur charges for address correction by the carrier, the customer will be billed for these additional costs.
- Delivery Delays: Incorrect addresses may result in delays. Private Islnd is not responsible for any inconvenience or issues caused by such delays.
Address Verification
We encourage customers to utilize address verification tools provided during the checkout process to ensure the accuracy of the shipping address. This can help prevent address-related issues and ensure smooth delivery.
Contact Information Update
If you realize that you have entered an incorrect shipping address after placing your order, please contact us immediately at privateislnd.cs@gmail.com. We will do our best to update the address before shipment. However, if the order has already been shipped, additional charges may apply.
By placing an order with Private Islnd, you agree to the terms and conditions outlined in this Shipping Policy, including the responsibility for providing the correct shipping address and covering any additional costs incurred due to address errors.
If you have any questions or concerns about our shipping policy, feel free to contact us at privateislnd.cs@gmail.com. We appreciate your cooperation and understanding in ensuring timely and accurate deliveries.